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2026-10-31

Is your website fast after the first click? A new way to look at the user experience

Chrome's experimental metrics now take into account navigation within apps. Learn why it's important to look at the entire user journey.

Opening the home page is just the beginning. A visitor can access a service, use a filter, and proceed to a form. If these steps perform poorly, the initial impression of speed does not reflect the entire experience.

On October 13, 2026, the Chrome team announced experimental metrics in the Chrome User Experience Report that include what are called “soft navigations.” These are transitions in which an application updates content and the URL without loading an entirely new document. The announcement states that the stable Core Web Vitals metrics remain unchanged while the experimental versions are being evaluated.

Look at a complete task

Our recommendation is to test the path that matters to the business, from start to finish. On a service website, this might involve finding the right solution and submitting a request. In an online store, it might involve locating a product and understanding the options.

Note where the interface is slow to respond or leaves the user unsure whether the action was successful. A button with no visual feedback can lead to multiple clicks, even while the system is processing the first attempt.

Distinguish between appearance and functionality

Animations can create a sense of movement without clarifying the task’s status. The visitor needs to know whether content is loading, if an error occurred, or if the action was completed.

During testing, also use a different phone and internet connection than those used during development. Observe how the site behaves with real data, such as longer lists and images of varying sizes.

Prioritize issues that affect the goal

Not every visual improvement carries the same weight. A delay that prevents a form from being submitted deserves attention before a rarely used decorative detail.

Document the problem, the situation in which it occurs, and the expected result. After fixing it, repeat the same task to compare the experience.

This new feature in Chrome reinforces the importance of observing the browsing experience beyond the entry point. For the user, the website needs to function well throughout the entire visit.

Virealto develops and reviews digital experiences with a focus on clarity, interface responsiveness, and the objectives of each project.

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